FAQ’s - Tree to Tree Cape May

Frequently Asked Questions

What is an aerial obstacle/aerial adventure course?
 

 

An aerial adventure course is an obstacle course set high up in the trees! It requires a bit more physical exertion than a standard zip line tour. Our course has different levels that get more difficult and higher up as you progress. Each course has a series of unique obstacle elements such as ladders, tight ropes, balance beams, and wobbly bridges. The objective is to move from platform to platform while fully secured with harnesses at all times. Our park has NO motorized rides or activities. Your participation is the key element for a thrilling, exhilarating, and fun day. This is a physical activity and guests with medical concerns should consult their physician prior to participating.

Will your guides be in the trees with me?
All of our tours are self guided, meaning that we will not be up in the trees with you and allow you to take your adventure at your own pace. Our guides will be circling the courses from the ground, offering you support, encouragement, or tips when you need them. They are highly trained. If you need to come down for safety reasons or have reached your limit, a guide can safely lower you to the ground.
Are Reservations Required?

We strongly recommend that you make a reservation as our departure times do fill up quickly! To secure your preferred timeslot book online.
Large groups of 20 or more should contact group sales at 609.388.8289

What should I know before I arrive?
  • Wear closed-toed shoes, no open-toed sandals or flip-flops. 
  • Long hair needs to be in a ponytail.
  • Dress appropriately for the weather. We are open rain or shine and will only close due to high winds or lightning.
  • Wear something comfortable for climbing. You will be required to wear a harness. Baggy clothing is not recommended.
  • You will be outside, so expect dirt, pollen, and tree sap. You will probably get some on your clothes, so dress appropriately.
    What is your Cancellation Policy?

    Reservations require full payment. For standard reservations, we require a 72-hour cancellation/modification notice prior to your reservation to offer a refund. Trip protection is optional and available for a nominal fee upon booking. For groups of 20 or more, we have a 7-day modification/cancellation policy.

    We are open rain or shine, but on occasion, we do need to close for high winds and lightning. When this occurs, we will notify and compensate accordingly. If in doubt, or you have questions, please call (609) 388-8289.

    What is the Proper Attire?
    Closed-toed shoes, such as sneakers, hiking boots, and closed-toed sandals, are all permissible. No open-toed or backless shoes are allowed on the course. Shorts or long pants are fine but remember, we are in the trees, so beware of sap, dirt, bugs and pollen! Also, if you decide to wear shorts, we recommend at least mid-thigh length, as your harness has leg straps that are generally uncomfortable rubbing on bare skin.
    What are the weight, height, and age restrictions?

    Weight: The maximum weight to participate is 300 lbs. The maximum girth at waist is 44” (for harness).

    Age Minimum:
    Must be 7 years old to participate on the Kids Course and meet the minimum reach requirements

    Must be 9 years old to participate on the Adult Course and Zipline Only Course and meet the minimum reach requirements
    Height minimum:

    To complete the Kids Course, participants must be able to reach 4’7”.

    To complete the Adult Course, participants must reach 5’9”.

    Not sure how tall you are? We’ll check for you when you arrive.

    * This measurement is taken from the ground to the fingertips with both hands up and feet flat, no tippy toes! Reach requirements will be confirmed at check-in. Climbers must be able to comfortably reach the height of the cable.

    Do I need a parent release to bring minors?

     

    Yes. Anyone under 18 must have the participant agreement signed by a parent or legal guardian if going into the trees. One adult must stay on the property while minors play in the trees.

    Complete Waiver Online   

    What’s the price of admission?
    Kid’s Courses – $40 Adult’s Courses – $55, with an optional add-on course for $5 *Please note that these are separate courses. For safety reasons, those with a reach of at least 4’7” and less than 5’9” will complete the Kids Course. All courses are self-guided. Season Passes are available. Season Passes are valid from the date of purchase through that month of the following year. We regularly offer these additional discounts:

    10% off for groups of 10 or more
    10% Military discount for anyone with a military ID
    10% Senior Discount (65 or older)
    Group rates are available for groups of 20+ email info@treetotreecapemay.com or call 609-388-8289

    Can I go on the kid’s course with my child?
    Yes! We do allow parents and chaperones to climb with their children on the Kids Course. A parent or guardian 18 years or older must supervise any child(ren) who participate on the kids course either from the ground or as a participant on the course.
    What if the weather is bad?

    Tree to Tree Cape May is an open rain-or-shine activity. However, the park will close during high winds or lightning for your safety. Please review our Weather Policy below or give us a call if you are concerned about the weather and your reservation!

    Weather Policy

    By purchasing a ticket, you agree to our policy that refunds or rainchecks are not given for wet, cold, or hot weather. We may also temporarily close the park due to severe weather conditions, such as lightning in close proximity or high winds. If we evacuate guests out of the trees due to dangerous weather, you can expect the following:

    To gather near the harnessing area for a general announcement
    Most storms pass quickly. Our goal is to get you back on the courses as soon as it is safe to do so. We will continue to monitor the storm after all guests are safely down from the trees.
    We ask you to wait for the weather to pass and for management to decide if guests can return to the courses. Total wait time will not exceed 1.5 hours.
    If we cannot return you to the courses within 1.5 hours, you will be provided Full Price Rainchecks to return at no cost within one year.
    If you do not want to wait, you may leave with a Half Raincheck to return for half-price at any time in the next year.
    No Rainchecks will be issued if guests can return to climbing
    You must wait on the premises and hold onto your harness to receive a Raincheck • All Rainchecks are subject to future availability
    If you have not yet started your adventure for the day, you are entitled to a Full Raincheck, refund, or reschedule

     

     

    What if I’ve never done this before?
    Perfect! No prior experience is necessary. Everyone who participates goes through orientation and training prior to going up in the trees. Guides will be present to help you out if needed.
    Do you have places I can store my valuables?
    We have lockers available!
    How long does it take?

    The adult’s course takes 2.5-3 hours to complete.

    The kid’s course takes 1.5-2 hours.

    How high does it go?
    The courses increase in height as you go.

    The kid’s course (including 2 separate aerial adventure courses) starts at 10 feet up in the trees with a max height of 25 feet.

    The adult’s course (including 4 separate aerial adventure courses) starts 10 up with a max height of 40 feet up in the air!

    How many ziplines are there?
    Throughout the kid’s and adult’s courses, there are zip lines.  The zip line only course (for adults) consists of 5 additional lines!
    How long is the longest zipline?
    It’s about 280 feet!